Our guarantee covers all manufacturing defects for a period of 2 years from the date of delivery. Watch delivered to you has successfully passed many very strict tests of quality. In case the watch stops or malfunctions during 2 year guarantee period, it will be repaired free of charge. We guarantee article sold against any hidden defect which renders it unusable
Guarantee nonetheless does not apply in certain cases, damage caused to exterior components or to the movement which result from anormal utilisation by :
– Striking or accidentally dropping the watch
– Negligent or careless handling (broken or scratched face, scratched case, twisted stem)
– Immersion in or contact with corrosives (bleach, saltwater, etc.)
– Immersion of the watch
– Prolonged exposure to the sun
– Opening, repair or maintenance by a person who is not competent
– Furthermore, this guarantee does not cover normal wear to leather watchstraps
it is a mechanical watch, we advise you to have it checked by a qualified watchmaker at least once every 2 years.
All returns under guarantee should be reported beforehand by emailing email@example.com.
For such customers returns, merchandise travels at cost and risk of the sender (insurance is recommended); the goods should be packaged appropriately.
For manufacturers defects, return fees to Customer will be supported by Montres OJ.